jiji1 Casino — Privacy Policy

1. Who We Are — Data Controller

jiji1 Entertainment Ltd. is the data controller responsible for the personal information you provide when using the jiji1 Casino platform. As data controller, jiji1 determines the purposes and means by which your personal data is processed, in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

jiji1 operates the jiji1.club platform under applicable PAGCOR regulatory requirements for online gaming operators serving players in the Philippines. All data processing activities are conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as prescribed by the National Privacy Commission of the Philippines.

2. Personal Data We Collect

jiji1 collects personal data that is necessary to provide you with platform access, comply with regulatory obligations, prevent fraud, and deliver a secure gaming experience. The categories of personal data we collect include:

jiji1 does not intentionally collect sensitive personal information beyond what is required for identity verification (e.g., government ID numbers). We do not collect biometric data, health information, or political affiliations.

3. How We Collect Your Personal Data

jiji1 collects personal data through the following means:

• Direct Collection: Information you provide during account registration, KYC submission, deposit or withdrawal requests, or when you contact our support team.
• Automated Collection: Technical and gaming data collected automatically through cookies, log files, and platform analytics tools when you access and interact with the jiji1 platform.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-money laundering (AML) compliance vendors; payment transaction data from GCash, PayMaya, and banking partners.
• Regulatory Sources: Data received from PAGCOR or other competent Philippine authorities in connection with compliance, licensing, or legal obligations.

4. How We Use Your Personal Data

jiji1 processes your personal data only for specific, declared purposes. The primary purposes for which we use your data are:

• Account Management: Creating, operating, and maintaining your jiji1 account, including authentication, preference settings, and session management.
• Regulatory Compliance: Performing KYC identity verification, fulfilling anti-money laundering (AML) obligations, and responding to lawful requests from PAGCOR or other Philippine regulatory authorities.
• Financial Processing: Processing deposits, withdrawals, and bonus credits; reconciling transaction records; investigating disputed transactions.
• Fraud Prevention & Security: Detecting and preventing unauthorized access, bonus abuse, multi-accounting, payment fraud, and other prohibited conduct.
• Platform Improvement: Analyzing aggregated, anonymized gaming and technical data to improve platform performance, game library curation, and user experience.
• Customer Support: Responding to support requests, complaints, and account inquiries submitted through the jiji1 live chat or email channels.
• Responsible Gaming: Monitoring account activity to identify problem gambling indicators and administering player-requested deposit limits, cooling-off periods, and self-exclusion.
• Marketing Communications: Sending promotional offers and game updates to players who have opted in to marketing communications. You may opt out at any time through your account settings or by contacting support.

jiji1 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jiji1 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the jiji1 Terms and Conditions, including account operation, payment processing, and game access.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AML regulations, KYC requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing carried out for jiji1's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — in particular, for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Disclosure and Data Sharing

jiji1 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data sharing agreements or legal authority:

• Game Providers: JILI, Pragmatic Play, Evolution, Microgaming, NetEnt, and other licensed game suppliers receive limited technical identifiers necessary to deliver game content and record outcomes. These providers do not receive your full identity or financial data.
• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard receive transaction data required to process deposits and withdrawals.
• KYC & AML Service Providers: Third-party identity verification and AML screening vendors receive KYC documents and identity data under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other competent Philippine authorities may receive data upon lawful request, court order, or as required by law.
• IT & Infrastructure Providers: Cloud hosting, security, and technical operations vendors who process data on behalf of jiji1 under binding data processor agreements.

All third parties with whom jiji1 shares personal data are contractually required to process that data only for the specified purpose, maintain appropriate security measures, and comply with the Data Privacy Act of 2012.

7. Data Retention

jiji1 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your active jiji1 account plus a minimum of five (5) years after account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for the duration of account activity plus five (5) years post-closure.
• Support Communications: Retained for three (3) years from the date of the last communication unless a longer period is required for an open dispute or legal matter.
• Marketing Consent Records: Retained for three (3) years from the date of consent or opt-out, whichever is later.
• Technical Logs: Retained for twelve (12) months on a rolling basis, unless required longer for a security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiji1's data disposal procedures.

8. Data Security

jiji1 implements technical and organizational measures designed to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the jiji1 platform.
• Encryption of sensitive data fields — including passwords and financial identifiers — at rest using industry-standard cryptographic algorithms.
• Access controls limiting internal access to personal data to authorized personnel with a demonstrated need, subject to role-based permissions and audit logging.
• Two-factor authentication (2FA) available for all player accounts and mandatory for jiji1 internal staff accounts.
• Regular penetration testing, vulnerability assessments, and security audits of the jiji1 platform infrastructure.
• Incident response procedures with defined timelines for breach detection, containment, and notification to affected individuals and the National Privacy Commission where required.

While jiji1 employs robust security measures, no system is entirely immune to risk. You are responsible for keeping your account credentials confidential and for notifying jiji1 immediately if you suspect unauthorized account access.

9. Cookies and Tracking Technologies

The jiji1 platform uses cookies and similar tracking technologies to operate core platform functionality, analyze usage, and improve user experience. The types of cookies used include:

• Essential Cookies: Required for platform operation, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data on how players navigate the jiji1 platform, which pages are visited, and how features are used. This data is used solely for platform improvement.
• Preference Cookies: Store user preferences such as display settings and language preferences to provide a more personalized experience.

jiji1 does not use third-party advertising or retargeting cookies. You may adjust cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the jiji1 platform.

10. Your Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiji1:

• Right to Information: The right to be informed of the personal data jiji1 holds about you and the basis on which it is processed.
• Right of Access: The right to request a copy of the personal data jiji1 holds about you.
• Right to Correction: The right to request correction of inaccurate, incomplete, or outdated personal data in your jiji1 account.
• Right to Erasure: The right to request deletion of personal data that is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing communications.
• Right to Data Portability: The right to receive a structured, machine-readable copy of personal data you have provided to jiji1, where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe jiji1 has processed your personal data unlawfully.

To exercise any of the above rights, submit a written request to [email protected]. jiji1 will acknowledge your request within five (5) business days and aim to fulfill it within thirty (30) calendar days, subject to identity verification requirements and any applicable legal constraints.

11. Children and Minors

The jiji1 Casino platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gambling regulations. jiji1 does not knowingly collect, process, or retain personal data from persons under 21 years of age.

If jiji1 becomes aware that a person under 21 has created an account, that account will be immediately closed, all personal data associated with it will be deleted except where retention is required for legal compliance, and any deposited funds will be returned to the original payment source.

If you are a parent or guardian and believe a minor under your care has accessed the jiji1 platform, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

jiji1 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via email to their registered address or via a prominent notice upon login, at least seven (7) calendar days before the change takes effect where practicable.

The "Effective Date" displayed at the top of this Policy indicates the date on which the current version took effect. Your continued use of the jiji1 platform after the effective date of any update constitutes acceptance of the revised Policy.

13. Contact — Data Privacy Officer

For privacy-related inquiries, data subject rights requests, or to report a potential data breach, please contact jiji1's designated Data Privacy Officer:

For complaints that are not satisfactorily resolved by jiji1, you have the right to escalate to the National Privacy Commission of the Philippines through its official channels.